The Next Steps
The Next Steps website is for anyone waiting for a memory assessment appointment as well as carers, family members and organisations who support them.
Next Steps will help people to find the right support, at the right time, while waiting for a memory assessment appointment. It is divided into four key steps:
Step 1: What to expect from the memory assessment process
Step 2: Taking care of your well-being
Step 3: Exploring available support
Step 4: Diagnosis
Crossroads Care Surrey
Surrey’s leading charity providing respite breaks for carers, eases the strain on those who care for loved ones 24/7. In 2019 alone Crossroads Care Surrey helped 2,049 unpaid carers by regularly lending a hand with care to 1,264 loved ones so people who care can have a break and recharge both physically and emotionally.
Telephone: 01372 869970
Website: Crossroads Care Surrey
Crisis Support – All Ages (Self-referral)
In times of distress you can call the mental health crisis helpline. Lines are open 24 hours, seven days a week and calls are free of charge.
Telephone: 0800 915 4644
SMS text: 07717 989024
Website: Crisis Line
Surrey & Borders Partnership NHS Foundation Trust (SABP)
Surrey and Borders Partnership NHS Foundation Trust is specialist provider for health services for people of all ages with mental ill-health in Surrey. They deliver a range of specialist mental health support such as Young Onset Dementia services, Intensive Support Team for Dementia, Community Mental Health Team for Older People and much more. Some of their services will require a referral from a GP.
Website: SABP Services
Dementia Services for People with Learning Disabilities
The Community Learning Disabilities Teams offer a comprehensive assessment and support service for people with learning disabilities who are at risk of developing dementia.
We offer baseline assessments for people with Down’s Syndrome aged 30, dementia diagnosis and post diagnosis multi-disciplinary support for people with learning disabilities, their carers and support staff.
For more information please contact:
CTPLD West: 01252 335 555
CTPLD East: 01372 202 100
COVID-19 remote monitoring support for older people with mental ill-health and their carers
The TIHM Monitoring Service is a new, free NHS service that is remotely monitoring the health of older people with mental ill-health and their carers during Covid-19.
The service, which is currently accepting referrals, is free of charge and available to people of any age diagnosed with dementia or mild cognitive impairment and people aged 65 and over who have a diagnosis of depression and/or anxiety.
Carers Support (Self-referral)
Action for Carers Surrey supports carers. They help with benefits advice, advocacy, and provide a wealth of information and free resources.
Telephone: 0303 040 1234
Website: Action for Carers
Community Support for Dementia (Self-referral)
Surrey Information Point
The Surrey Information Point provides information on services available locally to support those living with dementia and their carers.
Website: Surrey Information Point
Surrey Dementia Roadmap
The Surrey Dementia Roadmap provides high quality information about the dementia journey alongside local information about services, support groups and care pathways to assist primary care to support people with dementia and their carers.
Website: Dementia Road Map
The Alzheimer’s Society Dementia Navigator Service
Surrey County Council and the Clinical Commissioning Groups commission the Alzheimer’s Society to provide one to one personalised dementia support through its Dementia Navigators. They offer information and practical guidance to help you understand the condition, cope with day-to-day challenges and prepare for the future. You can access support face-to-face, over the phone or in writing to help you.
Telephone: 01932 855582
Surrey County Council
Support for people with Dementia can be accessed on the council’s website.
Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.
Telephone: 0800 888 6678